Frequently asked questions

Where is the hotel located?

just 45 minute drive from Birmingham International Airport and just 10 minutes from the historic town centre of Shrewsbury.

What time is check-in and check out? 

Check-in is from 3pm and check-out is at 11am 

What time is the cafe bar open?

From 6pm-9pm last orders at 8.45pm

What time is breakfast served?

Mon-Fri 6:30am-9:30am
Weekends and bank holidays 7:30am-10:30am 

Where is the nearest petrol station or supermarket? 

The Sainsbury’s Petrol station in Meole Brace retail park 3.4 miles from the hotel.

Do you cater for vegans or gluten-free?

We do cater for most dietary requirements including vegan and gluten-free.

Is there free parking?

Yes, parking is complimentary for guests staying overnight or attending an event.

Do you have a loyalty programme?

Yes – IHG

Can I check-in late at night or very early in the morning?

Check-in is from 3pm, earlier check-in cannot be guaranteed. Please call and speak with the hotel reception.

Do you have internet access?

Yes, we do have internet access throughout the hotel.

Is there a hairdryer in all rooms?

Yes, all bedrooms have a hairdryer.

Do you have an ironing board in all rooms?

Yes, all bedrooms have an ironing board

Does your hotel have a lift?

Yes, we do have access to lift facilities.